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PATIENT INFO

ESSENTIAL
DETAILS
TO KNOW

Choosing to have orthodontic or sleep apnea treatment is a big decision. At RxSmile, we want to make sure you’re fully informed about the process and financial/insurance options available. RxSmile is “in-network” with most insurance companies that offer orthodontic benefits. We have extremely flexible financing, with low down payments, and interest-free financing too. We strive to work with patients and families on payment options — we do not want cost to stand between you and your beautiful smile!

What to Expect on Your First Visit

Expect to spend about 1 hour for the initial complimentary consultation. A member of Dr. Greenberg’s team will take photos of you/your child, plus a 3D Orthodontics Imaging scan to get a 3D model of the mouth to evaluate any jaw, teeth or airway concerns. Dr. Greenberg will come in and perform a thorough oral exam and review the photos and 3D imaging. He will discuss future growth and development (if patient is a child), and identify any issues where treatment might be recommended. If treatment options are necessary, he’ll outline a custom treatment plan, review treatment timeline and associated financial costs. If treatment is not recommended at this time, you/your child may be put on our “observation program” where every 6 months to 1 year we’ll notify you to come in for a follow-up consultation.

Early Treatment Evaluation

We frequently hear the question: “What is the best age for a child’s first orthodontic evaluation?” When dealing with a child’s growth and development, timing is everything! Bringing your child in for their first evaluation, on or around age 7, will ensure that treatment needs are identified early, giving them a better orthodontic experience, with fewer complications, and the best outcome. If your child is 7 or older and hasn’t been seen by an orthodontist for their first early treatment evaluation, please call the RxSmile office at 972-335-1300 or schedule a complimentary consultation today.

Dr. Greenberg wants children of all ages to feel like they’re part of the RxSmile family, so he and his team developed The Wired-Up Club for younger RxSmile Orthodontics siblings (birth through age 7) who aren’t quite ready for their braces debut. It’s easy to join the club, just stop by our front desk during your next appointment and ask to be signed up! Once we enter each sibling(s) information and take a few pics, we’ll give them a special welcome T-shirt (or bib for those under 2).

Don’t just take our word… hear what satisfied patients say about RxSmile.

Financing and Insurance Options at RxSmile

Straight teeth not only look nice aesthetically but can be a tremendous benefit to your overall health, with results that will last a lifetime.

Paying for your orthodontic and sleep apnea treatment is now easier than ever! We offer extremely flexible financing with low down payments, interest-free financing, and we accept all orthodontic insurance benefits too. We accept most “traditional” insurance plans and we are “in-network” providers for:

  • Metlife
  • Delta Dental
  • Cigna
  • Aetna
  • United Concordia
  • Carrington
  • Dente Max
  • Assurant

NOTE: We do not participate in any DHMO plans or Medicaid

Many dental insurance plans will cover at least a portion of orthodontic and sleep apnea treatments. You should contact your insurance provider to find out exactly what and how much is covered. If you do not have dental insurance, or your insurance covers only part of your orthodontic treatment (which is generally the case), RxSmile offers several payment options:

  • OrthoFi Payment Plans: An individualized financial tool available through our orthodontic office in which you can design your own payment plan to fit within your personal budget and allow you to pay for treatment over time.
  • Payment in Full Discount: We offer a discount to patients who choose to pay for their treatment in full prior to beginning treatment.

Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) can often be used to cover the cost of braces. Be sure to consult with Dr. Greenberg to ensure that any requirements for using these accounts are fulfilled. Knowing the rules and any monetary limits of your account will help the orthodontic payment process run smoothly.

Ready to Get Started? Let us explain the process and answer your questions!

Orthodontic emergencies are rare, but if one should occur, we’re here for you!

As a general rule, call our office when you experience severe pain or when you have a painful appliance problem that you can’t take care of yourself. If something becomes loose or breaks, it’s most likely not an emergency and you can schedule an appointment during regular hours for repair.

CALL (972) 335-1300
Hours | Mon-Thur from 8:00 am – 5:00 pm
After-Hours Emergency | leave voicemail & doctor will return your call

Helpful Orthodontic Tips

  • Traumatic Injury to the Mouth and Teeth – If you experience trauma to your face or mouth call 972-335-1300 right away. Dr. Greenberg offers 24-hour, on-call urgent care service for patients. Our emergency care answering service will contact us immediately.
  • Soreness from Braces – When you first get your braces on, and/or after an adjustment, you may feel general soreness and your teeth may be tender to biting pressures for three to five days. It is recommended that you eat soft foods such as soups, yogurt and macaroni and cheese during this time. Over-the-counter pain relievers like acetaminophen or ibuprofen can help with the pain.
  • Mouth Sores or Irritation of Lips and Cheeks from Braces – With braces, you might experience a few mouth sores. The lips, cheeks, and tongue may also become irritated for one to two weeks as they toughen and become accustomed to the surface of the braces. To help alleviate some of the irritation, Dr. Greenberg will provide you with relief wax. Simply pinch off a small piece and roll it into a tiny ball. Flatten the ball and place it over the area of the braces that is causing the irritation. You will be able to eat better, talk better, and feel better just by having a little buffer between your braces and your cheek or lip. If the wax comes off and is swallowed, don’t worry, it is harmless.
  • Loose Brackets – Brackets serve as handles to hold the wire of the braces in place. Brackets are generally bonded to the teeth with adhesive. They are tough and sturdy, but if you eat hard, crunchy or sticky foods, the brackets can loosen. If you get hit in the mouth, the brackets can loosen, too. Apply a small piece of orthodontic wax to temporarily reattach loose brackets, or place wax over the bracket to provide a cushion between the bracket and your gums. Dr. Greenberg provides orthodontic wax to you when you first get braces. If your bracket falls off completely, save your bracket and call for a repair appointment. A loose bracket is not an emergency.
  • Loose Bands – These will need to be replaced or recemented into place. Save the band and call to schedule an appointment for the repair.
  • Protruding or Broken Wire – The archwire of braces fits in the horizontal slots in each bracket. The wire is secured to all of the brackets, and occasionally, simply by the act of biting and chewing, the end of a wire will work itself out and cause irritation. The best way to alleviate the discomfort is to push the wire back down. Use an eraser end of a pencil to move the wire to a less bothersome position. If you can’t move it out of the way, apply a small amount of orthodontic wax over the protruding end. Do not attempt to cut the wire because you might accidentally swallow it or inhale it into your lungs. If a mouth sore develops from the wire poking the inside of your mouth, rinse your mouth with warm salt water or an antiseptic rinse. An over-the-counter dental anesthetic can also be applied to numb the area. Make a follow-up appointment to make sure the braces are still secure and address the protruding/broken wire issue.
  • Loose Spacers – These will need to be repositioned or replaced if they slip or fall out completely. Please call during normal business hours to schedule an appointment.
  • Lost Retainers and Basic Retainer Care – For best practices, always carry and use your retainer case. If you do loose your retainer, call during normal business hours to get a replacement. Keep your retainer fresh and germ-free by brushing thoroughly with a soft-bristled toothbrush and warm water. Do not use an abrasive toothpaste, as it may scratch the retainer. Once a day, disinfect the retainer by soaking it in warm water with a mild denture cleaner, like Steraligner Cleaning Solution (available for purchase at RxSmile). Thoroughly rinse the retainer with plain water before placing it back in your mouth. Don’t expose your retainer to excess heat by washing it in very hot water. High heat can cause the retainer to warp and make it unusable.

Make your next Ortho Appointment or Complimentary Consultation online.

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